Intelligent IT
Fully Managed Network Services
Better and cheaper than having an IT staff member on site.
Our state of the art management platform delivers live monitored
support to each user desktop, including laptops while travelling
anywhere in the world. Fixed cost IT management, one bill
per month for agreed inclusions, keeps your people working and your
business systems up to date and fully operational.
Interactive support
Each user has a support icon at the bottom of their desktop that
connects them directly to technical support. Once opened, they have
access to live chat with their support technician, or can create
a support ticket if they wish.
The most obvious benefits to your business are:
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Downtime is minimised because the technician is almost
instantly available.
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Your staff do not handle
IT issues or questions. How much time and energy
do your staff spend addressing IT issues in one way
or another? Even in the best environments, staff usually place
a request through a designated staff member who then telephones
your support. Intelligent IT eliminates this process.
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Your network, server and desktops are all fully serviced
and maintained meaning that your always ahead of the game.
Our system tells us in advance when a component failure is
likely. This means that we can replace the component before
the failure occurs. Imagine that!
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In many cases we can see the IT issues your staff are
having as they occur.
Flexible plans that expand and contract along with your workforce.
Our guarantee to you, is that we will save your company money either
directly, indirectly or both, by using our Managed Network Services.
For further information incl. pricing, call 1300 857 772 now or email us.
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